Translation of documents

Where does one get professional translation service in Malaysia?

I had to get some documents translated including our marriage certificate and our children's birth certificates. These are required for the visa application. After some inquiries, an excellent solution presented it self in the form of "Institut Terjemahan Negara Malaysia (ITNM)".

After placing a call to them, I was informed that they provide translation services for various languages. Turnaround time is 3 working days (but in actual fact it is less than 48 hours as I submitted on Wednesday afternoon at around 2pm and the translations are ready for collection after 10am on Friday).

The charges are RM80 per page for marriage certificate and RM50 for birth certificate. The translation are delivered on high quality paper in 2 copies for each document. No complain and overall very happy.

BTW, you can actually get English translation of birth certificate from "Jabatan Pendaftaran Negara (JPN)". From what I was informed of when I called them, it seems that they can simply print out a copy in dual-language HOWEVER.....apart from a very long form that you have to fill-up, it is also dependent on whether the officer who signs the document is around.

I actually went to JPN Wangsa Maju initially but was informed that I couldn't get it on Wed afternoon because the officer is in a meeting. Upon asking, I was also informed that they are also unsure if I can get it on Thursday as they are unsure whether the officer will be around. A very busy officer s/he must be. I couldn't believe it. Hundreds of people taking their time off going to JPN for official business may end up not getting anything done depending on whether the person who needs to sign the documents is around. Shouldn't it be a service level requirement that the person is available whenever the counter is open????? In any case, it will only cost one RM5 for the copy from JPN.