Effectiveness of various management styles during tough times.

"Effective leaders seem better at blending the softer leadership skills-trust, empathy, and genuine communication-with the tough skills needed to keep an organization afloat during difficult times,"



"They were able to strike a balance between the bottom-line goals of the business and providing the support and direction that employees needed during periods of uncertainty."



"In contrast, our survey showed that ineffective leaders were poor communicators who were insensitive to employee needs and who were generally inaccessible."

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